In most cases, if you are out of hot water or if your hot water heater is leaking and we receive a call before 12 noon, we will be able to schedule and install a new water heater the same day.
TWO-HOUR TIME WINDOW
When we speak with you on the phone, we will give you a 2-3 hour time window when the technician will arrive at your home. We do not charge extra for nights or weekends.
We may want you to read your model and serial number from your existing tank to ensure we are bringing a tank that will fit. Your model and serial number are on the rating plate on your tank.
Whether it be an installation or repair, at Water Heaters Express our vehicles are fully stocked and ready to go.
Once the technician arrives, he will greet you and then he will inspect the work site. He will run some basic tests and he will check to make sure the water heater is in compliance with current safety regulations and codes. The technician will then go over everything with you and will require a signature before he proceeds with the installation.
A typical installation will take between 2 and 4 hours depending on the amount of work that needs to be done.
EARTHQUAKE SHUT OFF VALVES
When you live somewhere prone to earthquakes like the Bay Area in California, it is important to take precautions that other home owners may not consider. One of those precautions is an earthquake emergency shutoff valve – a last line of defense that will immediately shutoff access to your natural gas supply when seismic activity is detected.
Valves on your gas lines are incredibly important and an earthquake emergency shutoff valve should be used in conjunction with an excess valve – a separate valve that will detect when excess gas is being released into your lines due to a leak.
Because a gas system is so volatile and dangerous, it is important to have expert, professional help in installation. For that help, Water Heaters Express can provide the peace of mind you need to know your home will survive even the largest of earthquakes.